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Administration Assistant - Hot Water

09/05/2024
05/06/2024
Permanent - Full Time
Malaga WA 6090
Administration

Solargain is a dynamic and professional organisation specialising in the suplly and installation of solar PV, energy storage systems and solar hot water systems. We are a leading national company helping Australians to clean and renewable life.

Job Description

Based at our Malaga Operations, a great amount of flexibility to be able to take on a number of different tasks at once is required. You should be an effective problem solver with great attention to detail, have a proactive approach and be a real team player who thrives being in an open team environment. 

Duties

  • Liaising with customers and plumbers in relation to equipment supply adn job requirements;
  • Answering phones and handling queries;
  • Generating sales orders and converting into invoices;
  • preparation of job folders;
  • Raising and receipting of purchases orders;
  • Processing credit card payments over the phone;
  • Warranty claims lodgement;
  • Ensuring all relevant job documentation has been received, is accurate and uploaded to relevant systems.
  • Ensure that incentive documentation for STCs are returned complete, accurate and in a timely manner and in line with the regulatory requirements;
  • Ensuring that customer accounts are in line with their credit terms, including following up outstanding balances and escalating where required;
  • Other Administrative duties as required.

Desired Skills and Experience

Skills & Experience

  • Minimum 5 years’ experience in a similar role,
  • Advanced MS office skills including Word and Excel,
  • Strong attention to detail,
  • Ability to use initiative and work under pressure,
  • Self-motivated and can work with minimum direction and supervision,
  • Professional, mature, and friendly approach,
  • Ability to effectively prioritise conflicting tasks,
  • Ability to concisely and effectively communicate.
  • Demonstrated experience in the use of ERP systems (MYOB EXO preferred),

Requirements

  • Drivers Licence,
  • Successful applicants will hold a current police clearance or be able to provide one within one month of commencing employment, &
  • The position is open to Australian citizens &/or persons that have a legal, valid right to work in Australia.

Culture

Solargain is 100% Australian owned family business. We are committed to providing a safe, meaningful, and inclusive culture where our people feel like family. We encourage you to develop your career in an exciting industry with a market leading renewable energy provider. We strive to be the brand of choice for sustainable energy solutions.

Solargain is an equal opportunity employer supporting diversity in the workforce.

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